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SOLMAN IT Service Management

ITSM Widget MyMessages change/delete user preference for filter values

How can you change/delete user preferences for widgets MyMessages at ITSM homepage? (SolMan 7.1 SP9 and newer) This concerns the following widgets (see view cluster AIC_VC_MYMSG) MyIncidentsAssignedToMeSOLMANPRO MyIncidentsForDispatchingSOLMANDSPTCH MyIncidentsForProcessingByMeSOLMANREQU MyIncidentsReportedByMeSOLMANREQU MyMessagesReportedByMyOrg and there filter values: Processor Team Message Type Status Maximum Number of Results In addition to post ITSM assignment block with …

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