SAP IT Operations Analytics

Improved Data Acquisition Management in SAP IT Operations Analytics 2.0 Support Pack 04

It goes without saying that the SAP IT Operations Analytics (SAP ITOA) team is fired up about our recent support pack release. With this in mind, we’re going to explore the new features of SAP IT Operations Analytics 2.0 SP04 through blogs in the upcoming weeks. To kick it off, we’ll start with data acquisition management, a topic that sounds about as dry as toast but is crucial to not only …

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Announcing SAP ITOA Edge edition—Exclusive to Partners

Since the release of SAP ITOA we’ve worked closely with our partner channel to expedite SAP ITOA’s adoption in this large, but underserved, market. According to IDC the market size for ITOA was $1.9B, though Gartner indicates AIOps is currently only adopted in 10% of organizations (they expect this to be 50% of organizations by 2020). Tech partnerships like our one with Lenovo have extended our ability to meet IT …

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SAP IT Operations Analytics 2.0 Service Pack 4 is available!

I’m delighted to announce the release of SAP IT Operations Analytics (SAP ITOA) 2.0 SP04—Powered by HANA. SAP ITOA gives IT administrators holistic visibility into their entire hardware and application landscape by aggregating data sources within one layer, and this service pack features numerous enhancements to make adoption of SAP ITOA easier for our customers and more extensible for our partners This release features numerous enhancements to make adoption of …

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Predictive Maintenance in IT Scenarios

Predictive Maintenance in IT Think of any “mission-critical” business process: order processing, being able to connect with customers (phone and email), shipping orders—it’s hard to imagine any that aren’t tied to IT. IT really is mission control of any organization, large or small. This means preventing outages before they impact your business can be transformative. One way to do this is via predictive maintenance. In the past organizations have done …

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Defining an alert with SAP IT Operations Analytics

What are alerts and how do they work in SAP IT Operations Analytics? An alert in SAP IT Operations Analytics (ITOA) is an object that describes the (repeated) occurrence of an event or situation. While ITOA continuously acquires data, it also allows for automated analysis whether the incoming data or changed database states yield a certain situation one would like to be alerted about, so that one can react on …

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Creating a dashboard with drill-down into a time series chart with SAP IT Operations Analytics

Note: The tutorial within this blog post will build up on a previous blog post, so make sure you have read and implement this one first: https://blogs.sap.com/2017/08/02/creating-a-simple-time-series-chart-with-sap-it-operations-analytics/ What is a drill-down? In the previous blog post, we have built a simple dashboard with SAP IT Operations Analytics’ (SAP ITOA) Analytics Builder showing the number of errors by host over time. It would only be natural to drill down into one of …

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Creating a simple time series chart with SAP IT Operations Analytics

What is the “Analytics Builder” and what are time series charts? Analytics Builder The Analytics Builder within SAP IT Operations Analytics (SAP ITOA) is a powerful tool that allows you to build numerous analytical artifacts, e.g. dashboards. In this blog post, we would like to focus on how to build a specific chart type using the Analytics Builder: a time series chart. Time series charts Imagine you would like to …

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How Analytics can enhance traditional IT Monitoring

According to EMA, the average IT organization has more than 10 monitoring tools. Often when speaking to IT departments about SAP IT Operations Analytics (SAP ITOA) they are concerned about adding yet another monitoring tool… But IT Operations differs from traditional monitoring and can enrich what most organizations are doing. SAP ITOA can connect direct to device via agent or streaming log files. Or it can leverage existing monitoring tools …

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Using Busines Data for Better IT Outcomes

SAP IT Operations Analytics (SAP ITOA) brings a lot of value to IT organizations: Embedded Predictive Analytics makes it easy to anticipate and respond to issues before they happen Realtime monitoring and alerting lets IT respond immediately when issues do occur A holistic view helps simplify root-cause analysis and reduce meantime to resolution But while the stats associated with these benefits are impressive (learn more with this case study), the …

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Bring ‘IT’ all together–SAP ITOA & SAP Solution Manager

SAP IT Operations Analytics (SAP ITOA) is an analytics solution that helps IT get a comprehensive view of their IT landscape by collecting data from log files, SAP Host Agent, and master data. This makes root cause analysis faster, reduces time to resolution for issues, helps IT understand the business impact of issues, and enables Predictive Analytics across the datacenter. Solution Manager (SolMan) and its counterpart Focused Run (FRUN) are …

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