SAP Enterprise Learning

Conversational AI – SAPsv NOW Innovation Showcase

Texting is the new black, and millennials, in particular, have embraced the trend with open arms. Beyond traditional texting, messaging services like WhatsApp, Facebook Messenger, and Slack have ushered in a new era in communication and with it, the rise of Conversational AI. Chatbots were initially slow to take off but have recently experienced a sharp uptick in the number of companies implementing them. Companies are replacing live chats, email …

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