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SAP Business ByDesign

Start using ByDesign’s new HTML5 client

Are you still using the Silverlight-based user interface for Business ByDesign? We recommend you consider switching to the new HTML5-based client. With 1708 we had still some precautions in place especially with regards to AddOns built with the SAP Cloud Application Studio as I had explained in my blog Using …

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How to sell Services in Sales Order

How to Sell Services in Sales Order:   Services contribute to the significant potential of company’s overall success and profit. For this reason, product-related services are sold together with their products.   The three main categories of services are Time and Material Fixed Price Fixed Price without actuals Time and …

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Expert Chat – SAP Business ByDesign 及び SAP Hybris Cloud for Customerで利用可能

製品に関する質問の答えをさらに速く得るため、SAP Business ByDesign及びSAP Hybris Cloud for Customerに、Expert Chatというサービスが始まりました。Expert Chatにより、SAPサポートエンジニアと即時的なコンミュニケーションがとれるようになります。即時的なサポートをお求めになる場合は、Expert Chatのご利用をお勧めします。 簡単にアクセスできるように、以下の手順をご一読下さい。よくある質問と回答(FAQ) については、ここをクリックしてください。 ステップ1. HTML5モードでテナントにログインしてください。(ただいま、キーユーザのみExpert Chat利用可能) ステップ2. ヘルプセンタをクリックしてください。 (インシデントの提出と同様) ステップ 3. ヘルプセンタで「会社固有のヘルプ」の下に「SAPサポートExpert Chat」があります。 ステップ 4. 「SAPサポートExpert Chat」をクリックし、SAPサポートエンジニアと連絡できます。 ステップ 5. 「SAPサポートExpert Chat」をクリックすると、新しいウィンドウが開けられます。   ステップ 6.  該当画面で以下の情報を提供してください: 内容説明 – お問い合わせの内容/課題を簡単に説明してください。 アプリケーションエリア– アプリケーションエリアを選択してください。 挨拶文、名、姓– 挨拶文、名前と氏名を入力してください。 Eメール– 有効なビジネスメールアドレス(アプリケーションに登録したキーユーザーのメールアドレス)を入力してください。 Captcha. – コード検証を入力してください。 ステップ 7. 選択したアプリケーションエリアで利用可能の場合は、すべての必要な詳細を入力す ると、「Start Chat」ボタンがアクティブになり、チャットを開始できます。 ステップ8. 「Start …

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Basic Troubleshooting – Infrastructure

  Basic Troubleshooting – Infrastructure If you think anything needs to be added, please let us know Below you can check some basic information when facing several issues inside your system. This is important to speed up the solution of incidents, and also to help us on support to handle …

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Start using ByDesign’s new HTML5 client

Are you still using the Silverlight-based user interface for Business ByDesign? We recommend you consider switching to the new HTML5-based client. With 1708 we had still some precautions in place especially with regards to AddOns built with the SAP Cloud Application Studio as I had explained in my blog Using …

Read More »

Party Role Determination in a Service Document

The following 3 elements are taken into consideration for the determination of the Party Roles in a service document such as a Service Order: 1. The fine tuning activity Involved Parties for Service Orders (in the example of a Service Order) in your Business Configuration. Workcenter: Business Configuration View: Implementation …

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ByDesign Go-Live Experience – Dallas

In November, I had the pleasure of presenting a ByDesign Go-Live Experience in Dallas Texas to an outstanding group of SAP Partners. Nine Consultants from six different SAP Partners (Avertra, Innovate Solution Partners, Keyush Consulting, LSI Consulting, Novus Global Solutions, and R-Tech Solutions) attended and were enabled on the SAP …

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How to only record production times?

Hi, I recently got the question how to report production times in-between for long-running production orders. In this use case you might have a production order with a long running operation / activity, let’s say for some days. However you want to report the time spent on the activity after …

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Barcelona: Another GLX

As we are getting near the end of the year, it was great to be somewhere warm again, hello Barcelona! So, against he backdrop of a Catalonian separation demonstration we are set to deliver another GoLive Experience to newly recruited Business ByDesign partners and their consultants. Surprisingly though this group of …

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