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SAP Retail Forum – Oct 7-8 NYC – Impressions

This year, in January, I attended to the NRF (NRF Retail Big Show 2014). It is possibly the largest Retail focused event in North America. Even though it is a technology agnostic event (it should be as it focuses on Retail Business), it was backed up by some of the …

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SAP Retail Forum 2014 Recap (#SAPRF14)

On October 7th and 8th the 2014 SAP Retail Forum was held at the historic Waldorf Astoria in New York City. Over the two days, SAP and its partners offered attendees informative design thinking workshops, thought leadership sessions, and retailer panels and presentations. Here is a recap of the event. …

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What Makes Emperor Tick?

What makes Emperor tick? China’s economy is growing at double-digit speed. With its middle classes on the rise too, more consumers have started to invest in watches from companies like Patek Philippe or Cartier– the kind that luxury retailer, Emperor Watch & Jewellery, have been selling since 1942. Move up …

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Meeting the Demands of the Omnipresent Omnicustomer

‘Omni’: it’s a word that we’ve become familiar with in retail over the past few years Omnipresent, Omnicustomer, Omnichannel – the list goes on. By now, the majority of retailers understand the concept of omnichannel. In a world where consumers are connected almost all of the time through an increasingly …

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Fashion-forward Technology from SAP

Fashion, it’s a world of its own. You see, while most of us don’t know what we’re wearing tomorrow, fashion folk are already busy designing what we’ll be wearing in a year’s time. They’re always seasons ahead with innovation, creativity and style. But how do they stay there? Well, hip …

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Show Me The Money

‘Showrooming’ refers to a customer visiting a store to research products and compare prices right there and then. It’s a phenomenon that has changed the retail environment, with 82% of US and UK shoppers doing it! But retailers can’t always beat or match a price, so how do they get …

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Catching Retail’s Next Wave of Disruption

Opening with a vivid example of how power has shifted from sellers to buyers, Pat Bakey, Global GM for Retail, addressed the 58th Global Summit of the Consumer Goods Forum in Paris. He shared the adventures of “Sonia,” a connected consumer of the Millennial generation living in Paris. “She is …

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Follow The Leader

With 1.6m Instagram followers, and 17 million Facebook fans, Burberry is the leading luxury lifestyle brand. Profits are figure-flattering too, with annual sales of US $3 billion. So, what’s its secret? Swap shop “What’s unique about shopping today is, consumers are willing to trade a certain amount of privacy for …

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‘Merchandising the Key element in a Retail Business’

According to Phillip Kotler, “Retailing includes all the activities involved in selling goods or services to the final consumers for personal and non-business use. Retail comes from the Old French word tailer which means “to cut off, clip, pare, divide” in terms of tailoring (1365). It was first recorded as …

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Big Data, Shaping a New Retail Experience

Remember the days when you had to keep track of your favorite trends or new items to shop for?  Those days are long gone. Now, the power is with the customer. Each consumer carries thousands of recommendations in hand, as well as trend reports, video tutorials, competing product information, and …

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What The New Global Middle Class Is Doing To Your Supply Chain

Question: What do you get when you take millions of people in emerging markets that are rising to the “middle class” and add them to a millennial generation with a voracious appetite for consuming products, services and gadgets? Answer:  Supply chains under massive pressure. Supply chains have never been as …

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Retail Supply Chain Shortcomings in an Omnichannel Environment

I’ve just re-read a recent Bloomberg Businessweek survey on supply chain innovation. It did put into context just how much the supply chain needs to transform. Supply chains have not only become increasingly complex and globalised, but suppliers are being squeezed to deliver maximum value for the minimum cost, and …

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The SAP Retail Moment at SAPPHIRE NOW

Earlier this month, SAP celebrated our customers’ and partners’ success at the premier business technology conference –  SAPPHIRE NOW and ASUG user conference in Orlando, Florida.  It was a resounding success by any measure. Notably, SAP Retail was met with validating enthusiasm by customers, partners, industry analysts, and the retail …

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Maintain Fabric Content Code (FCC) in SAP AFS

SAP Apparel and Footwear (SAP AFS) is a highly integrated and comprehensive solution developed by SAP and industry leaders to address the particular needs of today’s and tomorrow’s apparel and footwear industry.  So many new features and functionalities introduced with AFS to make it comprehensive. In this document we will …

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SAPPHIRE: Can Retailers Absorb What SAP Enables?

This post originally appeared in my company’s weekly newsletter, Retail Paradox Weekly. It was written by my partner Brian Kilcourse, and I think you’ll enjoy it very much. If you have questions or comments for him, you can reach him at bkilcourse@rsrresearch.com. Just one short preamble: I really am quite …

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Webinar on SAP Mobile for Retail (in German)

Dear customers and partners, I would like to make you aware of a high-profile overview webinar on SAP’s mobile offering specifically for the retail industry. Please find more information and the registration link by following the attached link: Mobile Innovation im Handel PLEASE NOTE: The webinar will be in German. …

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Take the What-If Out of Retail Contract Negotiations

What’s the one thing any job or specialty requires? Tools. Every doctor wears a stethoscope. Carpenters need power drills. You wouldn’t send a cable technician to an installation without fiber-optic lines. I know my workday is over if I leave for the office without my computer. So why send your  …

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Why re-invent Retail ?

Retailers need to keep up with fads and fashions. But that doesn’t just mean predicting what shoppers want in their baskets; you also need to understand how they want to shop. And you need to deliver it. Reinventing retail Just like the trends you serve up, you need to reinvent …

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WA08 Transaction Selection Screen enhancements

Recently we had a requirement in Transaction WA08 to filter the Allocation tables based on Allocation Table type.As per standard screen selection it is not possible to filter Allocation table wise when executed the transaction.The existing User exits does not have any screen exits. Following BADi : WFRM_X_OTB_DETERMINE_E which will …

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Retail at #SAPPHIRENOW – What to Watch

SAPPHIRE NOW is SAP’s biggest customer event and this year more than ever its worth considering attending or following as much you can virtually.  For retailers there is much to see, but I want to highlight three things that are significant to your innovation plans for the future If you …

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Seizing the moment with real-time retail

Faced with increasingly demanding customers and sustained competition, retailers only have a narrow window to seize the moment and influence the sale. Thriving in this environment means maximizing the profit potential of each interaction and customer contact. Retailers have the information to achieve this goal. All the customer and operational …

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Promotions on the Rise – Where are the Analytics ?

Some 33.7 % of consumer packaged goods were sold on promotions through 12 months through February 2014 – an extremely high amount. What does this mean ? Well considering the majority of retailers still plan to a large extent on spreadsheets, employ little after the fact analysis, they basically have …

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