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Design Thinking

Let’s BUILD

At SAPPHIRENOW in early May I caught up with Sam Yen – Chief Design Officer at SAP. Sam’s areas of responsibility include design and user experience – the most high profile product outcomes being SAP Fiori and Screen Personas. But a significant part of his story is design – encapsulated …

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Design Thinking: From Mystery Space to Problem Space

How to use Design Thinking as an end to end innovation process? This is the question I’m asking myself frequently. Many people might say, Design Thinking is already an innovation process by definition, so why asking for something additional? Let me explain why. There are many definitions of Design Thinking …

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Win the heart of the users

“How to develop an intuitive analytics tool that marketers love to use?” – This challange sounds like a contradiction? An analytics tool which is easy-to-use and even loved by marketers, impossible? – No, it’s not! Beiersdorf managed this manifold challenge last year very successfully. Read how the design thinking approach …

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Design Thinking with Agile Community in China

Last weekend, I had gave a Design Thinking Workshop with Agile Community (Agile Tour) in Changsha, China. Agile Tour is a series of non-profit events over several cities throughout October and December. Because of the limitation of time, we used the classic challenge – the Wallet Project of d.school. Here …

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Design Thinking Live

Design Thinking Live is a great book with a lot of stories, experiences and learnings around Design Thinking. I am glad and proud to be part of this together with a lot of colleagues doing Design Thinking from inside and outside SAP. The book is available in English and German …

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Looking for a Design Thinking Coach?

During and after Design Thinking infused projects and workshops I often get the question “what are the success factors of such a great Design Thinking experience?”. It’s quite simple, besides having great and multifaceted people in the team(s), a good environment and the Design Thinking process itself, the coach also …

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Establishing the Future of Manufacturing and Solving Real Challenges with 4 Strategic Manufacturing Customers: LEGO, Grundfos, Vestas and Danish Crown

Long gone is ‘SAP is all about ERP’ – today SAP is all about solving customer challenges through a customer focused mindset and innovative solutions on big data, mobile, cloud and predictive analytics! October 23-24, Aalborg University, Manufacturing Academy of Denmark and SAP invited students and practitioners to a joint …

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Personalities You’ve Met at Workshops

At the Design & Co-Innovation Center (DCC) at SAP, our team members have facilitated a number of workshops, especially Design Thinking (DT) Workshops. We learned that preparing and presenting the workshop content is only half of what is required to deliver a successful workshop. The other half is managing different …

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d.code Berlin is calling

It´s d.code time. At the moment in Las Vegas but soon the d.code comes to Berlin. Therefore I would like to give a short preview what we plan in Berlin to present our work and our services around Ux and design thinking. In general there are a lot of things …

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Eye Care Solutions – a Design Thinking Story

– Sankara Eye care Institutions in India is a group of 13 eye hospitals working tirelessly towards “Freedom from preventable and curable blindness”.  As their growing network spans across the nation, their vision remains truly secular and has touched many lives through a strong service oriented team. With a mission …

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