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CRM Web Channel

Current single/silo’ed/multi-channel Situation in Retail Businesses

Dear WebChannel Community, this blog I have posted in the SCN Retail Industry community might be interested to this audience here as well. http://scn.sap.com/community/retail/blog/2015/04/16/sap-retail-omni-channel-blog-series-present-channel-situation-in-retail Best regards, Ingo Dr. Ingo Woesner Outbound Product Manager Retail & Omni-Channel SAP SE ingo.woesner@sap.com   www.sap.com 

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Sales Solution Configurator-Part 1

SSC is a new module which is getting popular in SAP variant configuration area. SSC comes up with many good solutions to do complex modelling for products. SSC modelling environment is known as SME(Solution Modelling Environment) which has the options to make more complex modelling. It is more similar to …

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Important hybris Events in February 2015

Dear community, As you know hybris OmniCommerce is the proud successor of former SAP e-commerce solutions. In this context I would like to make you aware of two important events, the hybris Global Customer Days (Feb 9-11) hybris Global Partner Summit (Feb 11-13)       Here all the links you need: …

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SAP WCEM Performance issue

I would like to share one of the issue I faced in my project while working on SAP WCEM server. It took very long time for us to resolve the issue. In this document I want to describe the issue and the resolution steps. Our Business users are using SAP …

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WCEM 2.0 -NWDI Track Dependencies

This is the table that I have prepared in line with WCEM Developer Guide, please update if there are any changes to these dependencies that you are adding to your track and it is necessary. NWDI Dependencies (SLD an CMS) for WCEM 2.0 1. ENGFACADE 2. ENGINEAPI 3. FRAMEWORK 4. …

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WCEM 3.0 Upload product image mapping

Steps in product upload process : 1. Upload image links or files to MDM repository. 2. Update mapping file with the product GUID & image file name . 3. Upload mapping file using import manager . 4. Map values in import manager . 5. Import the mapped records. Upload image …

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SAP hybris Delivers B2B eCommerce ROI Model

I must admit that we’ve never been successful in convincing manufacturers to invest in their very first B2B eCommerce project.  In our early days, we would spend inordinate amounts of time trying to get some companies to see the light. Cost savings.  Increased Revenue.  Better customer service.  Blah.  Blah.  Blah. …

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Support Package 01 for WCEM 3.0 is now available

Dear community members, On Oct 21, 2013, WCEM 3.0 SP01 was released, providing new functionality and improvements: Standard Web services and Web service functions that are based on Open Data Protocol (OData) allowing to create applications, for example, mobile applications Plug-Ins in SAP NetWeaver Developer Studio (NWDS) Module Wizard Web …

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How to change Payment method in SAP CRM Web Channel

Introduction User is creating a shopping cart order in e-commerce site. For particular partner number, we would like to show credit card payment mode as only payment method when user clicks at checkout in e-commerce site. Audience Technical CRM / ABAP Consultant Purpose This document show complete solution approach to …

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Some basic checks before going live

I have noticed some WCEM shops live in the internet with security problems and settings that have a negative impact on the performance of these shops. Also missing SEO settings for title and meta description are often recognized. Most of these problems can be avoided and/or changed easily. The following …

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Controlling security aspects for WCEM users

You want to define the number of failed login attempts allowed before the user account will be locked. In a User Storage System scenario like ‚ABAP only‘ or ‚UME and ABAP‘, this is controlled by the underlying AS ABAP Server. Image 1: WCB-Settings In case the UME has a user …

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WCEM: Cache usage

In this blog I will give a short overview about the WCEM cache functionality, because this documentation is not yet part of the dev and extension guide of release 2.0 and 3.0. Overview The WCEM framework provides access to cache functionality, which can be used to store any kind of …

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Dynamic Pricing is not working

Hi, I experience a couple of different issues in regards to Dynamic Pricing in WCEM 3.0. Background: I am using a pricing procedure which basically has 3 different condition types: PR00 “Main Price” ZPG0 “Area Discount” (applicable to give a discount to customers in a specific region) ZCD0 “Partner Discount” …

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Case Study On WCEM – PART 1: Introduction

Contents 1 Introduction 2 Audience 3 Scope 4 Prerequisite    4.1) Technical Skill    4.2) Software 5 Technical Overview    5.1) Architecture of WCEM    5.2) Web channel Core Framework    5.3) Module Management    5.4) Configuration Data Management    5.5) Module Configuration 6 Advantages 7 Disadvantages 8 Future Scope …

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WCEM 3.0 is NOW globally available

Dear community members, The rampup phase of WCEM 3.0 turned out to be a great success. Around 30 customers participated in the restricted shipment and and the first customers are already live. Several more will go live in the next months. We are working on reference stories. SAP Web Channel …

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