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CRM Analytics

Service Monitor Status

Symptom: Service order created with sales item and this sales item has delivery and post goods issue completed in ECC. But in service monitor, the status is not shown as green traffic light.     The help document below explains under what circumstances will the traffic lights show green, red …

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Some data are not extracted by datasource 0CRM_QUOTA_ORDER_I

Symptom: There is one quotation with 2 items. One of the items can be extracted in RSA3 using datasource 0CRM_QUOTA_ORDER_I. The other cannot.   The reason why this item can not be extracted in datasource 0CRM_QUOTA_ORDER_I is that this item do not have any of the following status:   GC_STATUS-INQUIRY                                           …

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