Quest Software had data management issues: not only were the company’s sales and marketing teams spending too much time and effort on unqualified leads; but also, Quest’s many acquisitions created integration issues with millions of customer records within the company’s multiple databases.
While not an “SAP shop” Quest ultimately turned to SAP partner, Firstlogic Solutions and SAP Data Quality Management software, to save time and maximize the value of its data.
There is a webcast on May 11th at noon eastern time, in which you can learn more about Quest Software’s implementation and the resulting improvement to it’s data management.
- David Menagh, Director, Solutions Delivery, Firstlogic Solutions
- Dr. Xinguo Wei, Director of Business Intelligence and Data Management, Quest Software
- Chris Haiduk, Senior Business Systems Analyst, Quest Software
They’ll discuss best practices that you can apply in your business
- Create intelligent parsing rules that eliminate unqualified leads
- Automate workflows and increase efficiency in addressing customer needs
- Clean up data and eliminate duplicate information, saving thousands of hours and increasing productivity